Reference

How Our Terms Work for Your Account

These legal conditions govern your account on orma188, including how we handle your data, how wallet transactions via DANA, OVO, and GoPay are processed, and what rules apply in your region.

Account eligibility by regionWallet use: DANA, OVO, GoPayData handling and retentionCookie and session policyContact rights and change requests

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POLICY CONTACT

How to Reach Us About Legal Matters

If you have a question about your rights under these terms, need to request a data review, or want to understand how a specific wallet transaction was recorded, our support team can assist. Reach us through live chat, email, or your account message centre — all three paths connect to the same policy-trained team.

Live Chat Start a chat session directly from your account dashboard. Policy and account-data questions are handled by the same team — no need to select a separate department.

Email Support Send your legal or data query to our support email. Include your registered account name so our team can locate your records and respond accurately.

Account Message Centre Log in and use the in-account message panel for formal written requests. This creates a timestamped record of your query, useful for data-correction or policy review requests.

What These Terms Actually Cover

orma188 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our legal terms apply from the moment you open an account with us. They cover who may register, how your account data is stored, and how financial transactions through wallets like DANA, OVO, and GoPay are governed. We do not operate in jurisdictions where local law

1
prohibits such services — eligibility is determined by your region, and we ask that you verify this before completing registration. Personal data submitted during account creation is retained for the period required under applicable regulations, after which it is removed from active records unless a dispute
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or legal obligation requires otherwise. Cookie data is collected on session load to maintain login state and monitor account security; you can adjust browser-level cookie settings at any time. For players in Depok or elsewhere in Indonesia, the same policy terms apply uniformly — no region
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within our supported area receives different conditions. Transaction records for deposits and withdrawals, including those made via GoPay or OVO, are kept as part of your account history and are accessible through your account dashboard. If you believe any record is inaccurate, you have the right
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to request a review through our support channel. These terms may be updated periodically; we will notify you via your registered contact when material changes occur.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT PROTECTION

How We Handle Your Data and Security

Our approach to data, cookies, account security, and record retention is designed to be straightforward. Here is how each area works in practice — what we collect, why we keep it, and how you can act on it.

Data Handling

Account registration data — name, contact detail, wallet identifier for DANA or OVO — is stored on secured servers. We do not sell or share this data with third parties for marketing.

Cookie Policy

Session cookies keep your login active and help detect unusual account access. No third-party advertising cookies are placed without a separate disclosure. You can clear them via your browser settings.

Account Security

Login uses OTP verification sent to your registered number. If you notice an unrecognised session in your account history, contact support immediately to freeze access and review the log.

Retention and Deletion

We retain transaction records, including GoPay and OVO deposit logs, for the period required by applicable regulations. Once that window closes, data is removed from active systems unless a legal hold applies.

Your Legal Rights and Policy Answers

These are the questions we hear most often about account terms, data rights, and how our policies apply to wallet use and regional eligibility.

Yes. Submit a data-access request through the account message centre or via email. Include your account name, and our team will compile and send your records within the timeframe required by applicable rules.

Open a support chat or send an email with the transaction reference number. Our team will cross-check the wallet log against our internal record and issue a correction if the discrepancy is confirmed.

Active personal data is removed from live systems after account closure. Transaction records are retained only for the period required under applicable regulation, then deleted. A data-deletion request can be submitted through support.

Yes. Whether you access from Depok or any other supported area, the same policy terms apply. Access overall depends on local law and is available only where local regulation permits it.

We notify you through your registered contact — email or account message — when material changes are made. Continued account use after a notified update constitutes acceptance of the revised terms.

Wallet identifiers are used only to process your transaction and verify your account. They are not shared with third parties for advertising or profiling. Wallet data is stored under the same security standards as other account information.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How Our Terms Work for Your Account

How to Reach Us About Legal Matters

How We Handle Your Data and Security

Your Legal Rights and Policy Answers

01 Can I request a copy of the data orma188 holds on my account?

02 How do I correct an error in my transaction history, such as a DANA or GoPay deposit record?

03 What happens to my account data if I close my account?

04 Do these legal terms apply the same way for all regions in Indonesia?

05 How will I know if the legal terms change?

06 Are my OVO or GoPay wallet details shared with any third party?

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