Reference

What You Agree to When You Use orma188

These terms set out the rules that apply when you open an account, make a deposit through DANA, OVO, or GoPay, and access the lobby.

Account eligibility appliesDANA, OVO, GoPay deposits coveredIndonesia-region accessSubject to local lawTerms updated when notified
orma188 What You Agree to When You Use orma188
TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account or a transaction made via DANA, OVO, or GoPay, our support team can help. Reach out through any of the channels below and include your account ID so we can locate your record quickly.

Team online

Live Chat

Open the chat window from your account dashboard. Available during platform operating hours for account and terms queries from Indonesia.

Email Support

Send your question to our support address. Include your registered account details and the specific terms clause you are asking about.

Help Centre

Browse the help section for answers on account rules, deposit conditions via DANA, OVO, GoPay, and eligibility requirements by region.

HOW WE HANDLE IT

Account Security and Data Under These Terms

Your account data and transaction records are held in line with the commitments in these terms. Here is how we approach the key areas that matter to you.

Data Retention We keep your account records, including deposit history from DANA, OVO, and GoPay transactions, for as long as your account is active and as required by applicable rules.
Account Security Your account is protected with password authentication and OTP verification on login. Never share your credentials — access is personal under these terms.
Cookie Use We use session cookies to keep you logged in and functional cookies to remember your deposit method preference, such as DANA or GoPay, across visits.
Requesting Changes To update your registered details or request a review of your account data, contact support with your account ID. We will process verified requests within a reasonable period.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on orma188 and accesses the platform where local law permits. Eligibility depends on your region and applicable local regulations.

We notify you before material changes take effect. If you do not accept the updated terms, you should stop using the platform and contact support to close your account.

Yes. All deposits made through DANA, OVO, and GoPay are subject to these terms, including how funds are credited, held, and returned in the event of a dispute.

No. Your account is personal and non-transferable under these terms. Sharing access or login credentials is a breach and may result in your account being suspended.

Contact our support team with your account ID and a written request. We will verify your identity and respond within a reasonable timeframe as set out in these terms.

Applicable law depends on your location. Access to the platform is available where local law permits, and any conflict between these terms and local law is resolved in favour of local law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.